Restaurant Manager Job, Current Kenya Hotel Jobs,

Our client is a high end restaurant currently looking to hire a Restaurant Manager.

Responsibilities

  • Work with Shift Supervisors to identify and resolve gaps in training, service and standards.
  • Ensure the company standards are upheld at all locations in terms of service delivery, cleanliness and food presentation.
  • Increase efficiencies in operations
  • Oversee the payroll to ensure all information is submitted to the Accounts for new starters and leavers.
  • Address any disciplinary and grievances within the supervisory team following the company’s’ Staff Policy
  • Deal with any escalations from the Shift Supervisor team
  • Address any maintenance and repair issues
  • Run reports on daily sales/monthly sales using the POS system and work with Directors and F&B Controller to improve the bottom line
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Appraise staff performance and provide feedback to improve productivity
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Qualifications

  • BSc degree in Business Administration; Hospitality Management or Culinary Schooling is a plus
  • At least 3 years proven work experience as a Supervisor in a busy restaurant with a bar setup
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • Extensive food and beverage (F&B) knowledge

How To Apply

Please send your CV to [email protected]

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