Courier Operations Specialist Job, Other Professions

Position: Courier Operations Specialist

Location: Nairobi 

Job description

We are looking for a Courier Operations Specialist to join our Food Delivery team in Kenya. This person will be responsible to optimise the acquisition, onboarding and activation process of our courier fleet.

Responsibilities

  • Support all Bolt’s food delivery operations in Kenya
  • Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active couriers every month
  • Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users couriers and restaurants
  • Develop and execute strategies to increase our efficiency and solve all kind of operational challenges
  • Onboard new couriers – training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process
  • Ensuring adequate courier supply by analysing current fleet performance, order forecasts and aligning with general business requirements

Qualifications

  • Have 2 years experience in an analytical position
  • Have a data-driven analytical mindset (good Excel skills are a plus)
  • Amazing negotiation and communication skills
  • Be a hustler, not stopping after 20 obstacles a day
  • Be passionate about new technologies and food tech
  • You will get extra credits for:
    Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
  • Experience in product launches or running a business

How to apply

Click here to apply

N.B: Looking For A New Job? Find Your Next Job With Us. Click Here To Register Your CV. It’s Free.