Call Center Agents Jobs in Nairobi, Kenya
Burmese, Vietnamese,Mandarin and Cantonese Languages
Speaking Call Center Agents
Our client, an international organization who is a leading
provider of language interpretation services is seeking to recruit Burmese,
Vietnamese, Mandarin and Cantonese languages speaking call center agents.
Duties and Responsibilities
Assist our client’s community and help resolve inquiries
empathetically, accurately and on time.
Make well balanced decisions and personally driven to be an
effective advocate for our community.
Investigate and resolve issues that are reported on client
platform such as requests for account support.
Respond to user inquiries with high quality, speed, empathy and
Gather, analyze and utilize relevant data to develop ways to
improve the overall user experience on the site.
Identify inefficiencies in workflows and suggest solutions.
Recognize trends and patterns,and escalate issues outside the
company policy to the global team.
Qualifications and Experience
Between 18-30 years.
Must be living in Kenya.
Must speak fluent English and One among the stated languages
College education a mandatory requirement.
Must be currently unemployed or working as a casual.
Must possess strong interpersonal skills, verbal and written
communication skills and most importantly empathy.
High affinity and cultural awareness of political/social
situation regarding the relevant market/region.
How to Apply
To apply send your CV to: [email protected] by 14th May
Indicate the Language you are familiar with on the email subject
for easier retrieval and placement.
NB: Flexi Personnel does not charge candidates for job placement