Client Manager, Public Sector at NTT Ltd

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn’t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow.

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

Want to be a part of our team?

The role of Client Manager is to generate / develop business within the Public sector space by embracing new business collaboration with a comprehensive portfolio of Intelligent infrastructure, intelligent workspace, intelligent security, intelligent customer experience and services.

Work in collaboration with General Manager-GTM, to identify solutions that are best fits for the Public sector space.

To offer clients a complete service, including design, procurement and installation along with on-going support and maintenance. Recognising clients that require short-term and long –term communication solutions.
Working at NTT

Main Duties / Key Accountabilities

  • Ensure that you have a thorough understanding of the products, services and solutions sets.

Manage prospects by listening to clients or prospects to understand their business needs and suggest appropriate products and services for them, what they can and cannot do.

  • Meet monthly and quarterly objectives as determined by GTM.

Develop account plans, and long term, sustainable sales funnel development. Regular forecasting.

  • Promote and sell solutions, which include complex products and superior service delivery in line with DD-defined solutions sets.
  • Engage appropriate resources at all levels within DD and with external partners and suppliers where necessary.
  • Retain and grow existing customer relationships with particular emphasis on solutions delivery, maintenance and services.
  • Develop new customer relationships and assist in growing the market share.
  • Remain up to date with product knowledge and trends in IT industry and general business.
  • Develop and manage client account plans
  • Ownership and resolution of sales related issues

Personal Attributes And Skills Required

  • Talent for sales, results orientation and relationship building skills.
  • Account management experience in selling technology to the Service Provider industry
  • Must have the desire to succeed and a competitive spirit.
  • Ability to handle stress, work under pressure and meet deadlines.
  • The candidate needs a high level of self-motivation, be pro-active with a structured work approach.
  • Willing to become a key contributor and work in pursuit of common objectives.

Willing to participate in general strategy and planning.

  • A proven track record in direct IT sales. Preference will be given to candidates with pre sales / sales experience
  • A proven record of meeting sales quota and related key performance measures.

Ability to effectively manage client relationships

  • Ability to work in a broadly defined team, leveraging resources from across the company including Services Engineers, Pre-Sales Engineering, and Line of Business Managers.
  • Exemplary high standards of customer service, honesty, integrity and endeavor

Requirements: Education, Training and Experience

  • Bachelor’s (graduate) degree in business or technology fields and at least 5 years’ experience working with Public sector or related technologies.
  • Must have analytical skills enabling quick and meaningful understanding of customer needs and goals.
  • Good understanding of Public sector Space.
  • Good communications and presentation skills, with the ability to operate comfortably at and beyond client senior executive levels.
  • Strong negotiating skills and ability to persuade and maintain multilevel relationships within prospects and clients.
  • Good documentation skills – ability to write formal proposals which may include a demonstrable understanding of the business and an ability to articulate the ROI.
  • Commitment to the concepts of technology enabled, value-added selling.
  • Must be able to demonstrate business awareness.
  • Proven success prospecting, building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions Technology Leads and other decision-makers

What will make you a good fit for the role?

Join our growing global team and accelerate your career with us. Apply today.

Equal opportunity employer

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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