Client Service Assistant Job, Current Customer Service Jobs,

Title: Client Service Assistant,

Industry: Service,

Location: Nairobi,

Salary: Negotiable,

Are you vibrant, highly organized, with excellent people skills? Would you like be part of a young dynamic team? Then we are looking for you.

We are looking to hire a highly motivated and result-oriented Client Service Assistant who will offer support to our clients while also coordinating our various training programs.

The Client Service Assistant will be tasked with the planning and coordination of the various programmes and courses working closely with the rest of the team to ensure client requests are met in a timely and effective manner.

Responsibilities

Training Coordination and planning

  • Act as a point of contact for allocated training programmes while responding to client requests.
  • Handle the planning and coordination of the training programmes.
  • Enter and update client information in the database
  • Work with the rest of the team to ensure Team targets are met.
  • Keep records of calls and sales and note useful information.
  • Ensure the training sessions run smoothly by offering support to the trainers and career coaches.
  • Report writing and report generation
  • Assist in administrative roles in the training department
  • Any other duty assigned to support the Training Department

Click here for more details on the job

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