Client Success Manager Job in Kenya

Position: Client Success Manager


Reporting to:  General Manager Kenya

Job Description

As Client Success Manager Kenya, you will be joining our dynamic
& rapidly organization and will play a key role in the Sales Team. 
you will represent the company to the customer in the highest professional
manner possible and will be charged with actively seeking out & obtaining
new customers while growing the business with current customers resulting in
increased sales revenues, market share, and profitability.

Responsibilities:

  • Actively seeking out and
    obtaining new customers.

  • Achieve growth and hit sales
    targets by successfully managing the sales team.

  • Design and implement a
    strategic business plan that expands the company’s customer base and
    ensure its strong presence.

  • Formulating sales strategies
    and grow existing customers by obtaining new orders & scheduling
    promotions to increase sales through stores.

  • Leading sales team and
    coordinating the development of sales targets, metrics & KPIs.

  • Keeping management informed by
    submitting activity and results reports.

  • Submitting monthly sales
    forecast and work with management to ensure good product availability.

  • Staying informed as to the
    competitive products and services, market trends, and new technologies.

  • Achieve objectives through
    effective planning, developing sales goals and strategies, analyzing data
    on past performance, and projecting future performance.

Qualifications

  • You have a bachelor’s degree in
    Sales, Marketing, Business Management, or a related course.

  • You have at least five years’
    experience in consumer/retail sales & marketing.

  • Excellent customer management
    skills and the ability to follow-up & follow-through.

  • Ability to analyze sales
    reports and trends.

  • Excellent
    communication/presentation skills and ability to build relationships.

  • Strong organization, social and
    time management skills.

  • Entrepreneurial mindset and
    hustler mentality.

  • You have past experience
    achieving strong results and proven success in meeting sales goals.

  • Strategic with the ability to
    take high-level sales strategies into system & process requirements.

How to apply

All written applications and CVs should be submitted to [email protected] by 31st
July 2020.
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