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Position Description

Carolina for Kibera (CFK) seeks an experienced Communication Officer who will report to the Executive Director and is responsible for communications across various media platforms for CFK. S/he will lead the implementation of CFK’s communications strategy and systems as well as support all internal and external communications tasks. S/he will participate actively as a valued member of team, supporting these teams to integrate communications into each activity’s core objectives and implementation approaches.

LOCATION: CFK Headquarters, Kibera, Nairobi, Kenya.


  • Work with CFK staff in both Kenya and the US to conceptualize and implement communications strategies and campaigns.
  • Lead the implementation of communication strategy including organizational brand positioning.
  • Develop, write and edit communications and marketing materials, including press releases, newsletters, blog posts and social media content.
  • Promote communications and marketing materials through appropriate social media channels.
  • Ensure that all communications and marketing material aligns with CFK brand standards.
  • Maintain digital media archives including photos and videos.
  • Responsible for local branding, advertising, trade shows, organization events and assisting in the development of promotional collateral.
  • Manage the communication calendar to support partnership development efforts.
  • Develop escalation protocols for managing communication crises, should they arise.
  • Track analytics and create reports detailing successes and failures of communications campaigns.
  • Collaborate with appropriate program staff to gather, oversee, and deliver program impact stories for multi-channel campaigns encompassing thought leadership, email campaigns, blog posts, and social media strategies.
  • Contribute to and execute local media outreach (press kit) materials including press releases, pitch letters, case studies, feature articles, and trend stories.
  • In collaboration with US staff, assist with the development of the annual report.
  • Write, copy edit and assist in the development of donor reports and grant proposals.
  • Additional duties as assigned.


  • Bachelor’s degree in communications or related digital management field.
  • Minimum of 2-5 years of experience in project support for communications and digital content creation and management.
  • Excellent writing, editing and oral intercultural communication skills in both Swahili and English.
  • Ability to turn content from channels into media worthy stories.
  • Knowledge of international community development, gender and ethnicity issues, youth education, public health, and asset building a plus.
  • Working understanding of digital marketing tactics, strategy and execution.
  • Experience with event management and photography.
  • Experience using photo editing and desktop publishing software including Photoshop, InDesign and Illustrator and/or open-source graphic design platforms.
  • Experience with website content development.
  • Work experience in the NGO sector is desired.


Compensation is dependent upon on qualifications and experience. CFK offers a competitive benefit package.

How To Apply

If you believe that you qualify for this position, kindly submit your CV, current and expected salary to [email protected] by 30 June, 2020.