Customer Service Representative Job, Current Customer Service Kenyan Jobs,

Title: Customer Service Representative

Industry: Dry cleaning

Location: Nairobi

Salary: Competitive

Our client is an upcoming Dry-cleaning company with over 7 branches in Kenya. They seek to hire a well experienced Customer Service Representative who will be responsible for receiving items for laundry at the shop, tag, invoice and receive payments for the items to be laundered.

Key Responsibilities

  • Receiving items for laundry at the shop and ensure they place tags on them for easier tracing
  • Invoicing and receiving payments for the items to be laundered.
  • Market the shop by way of messages, retaining walk in clients, issuing flyers at the shop or mall entrances.
  • Make sure they attain sales targets of the company
  • Reconciling Sales and generating reports
  • Assist customers with telephone inquiries to provide solutions to their banking needs
  • Assist customers with routine account-related requests; research and resolve account service or issues; and respond to client inquiries promptly, effectively, and professionally
  • Perform teller responsibilities 

Click here for more details on the job

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