Customer Service Representative Job, Current Customer Service Kenyan Jobs,
Title: Customer Service Representative
Industry: Dry cleaning
Our client is an upcoming Dry-cleaning company with over 7 branches in Kenya. They seek to hire a well experienced Customer Service Representative who will be responsible for receiving items for laundry at the shop, tag, invoice and receive payments for the items to be laundered.
- Receiving items for laundry at the shop and ensure they place tags on them for easier tracing
- Invoicing and receiving payments for the items to be laundered.
- Market the shop by way of messages, retaining walk in clients, issuing flyers at the shop or mall entrances.
- Make sure they attain sales targets of the company
- Reconciling Sales and generating reports
- Assist customers with telephone inquiries to provide solutions to their banking needs
- Assist customers with routine account-related requests; research and resolve account service or issues; and respond to client inquiries promptly, effectively, and professionally
- Perform teller responsibilities