Deal of the day

Customer Care Officers Jobs in Kenya – KWFT

KWFT Insurance Agency a
subsidiary of Kenya Women Microfinance Bank, would like to announce a vacant
position in the capacity of

Customer Service Officers

  • Requires a self driven individual who can work
    with minimum supervision 

  • Good presentation Skills. 

  • Should be equipped with Market Knowledge, Quality
    Focus, Problem Solving Skills, Communication and Documentation
    skills.

  • The applicant will be required to hold a business
    related University Degree – B.Com (Marketing option or Finance) or B.
    Ed (Business Administration option), or Diploma in Co-operative
    Management, Marketing or  Business Administration

  • A minimum experience of 1 year in sales in the
    Finance industry is required.

Responsibilities

  • Answer customer inquiries via phone, email, and
    in-person.

  • Direct customers to online resources.

  • Update customer records in the system, including
    notes about interactions.

  • Pitch ideas for improving customer care.

  • Create and maintain reports about customer
    interactions.

How
To Apply

Interested applicants
should send their application and updated resumes with daytime contacts and
referees to 
[email protected]

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