Delivery Rider at Jeyfine Wines Company Limited

Jeyfine Wines Company Limited was founded in 2012.It was co-founded by Joseph King’ori and Anne Muthoni. It started as a proprietorship in 2012 in Nairobi Central Business Districts along Accra road. At that time the business sold mostly spirits as it had just started. Customers used to pass by the shop to buy goods as there were no motorcycles and motor vehicle for delivery.

In early 2013, competition from liqueur market and internal difficulties led to critical management changes that it led to  employment of accountants and sales manager. By mid 2013,spirits faced stiff competition with the entry of premiums products in to the market. This made Joseph King’ori to invest in premium products.

Basic functions

To distribute products promptly to customers. Represent the company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

 Requirements/Qualifications

  • Proven working experience as a Delivery Driver
  • Valid professional driver’s license.
  • Ability to operate forklifts and tractors in a variety of weather and traffic conditions
  • Excellent time management and customer service skills
  • Good driving record with no traffic violations
  • Experience preferred 1 year and above.
  • Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
  • Ability to walk, drive, and lift and carry heavy items for extended periods.
  • Attention to detail.
  • FMCG preferably.

Job Duties/Responsibilities

  • Delivering a wide variety of items
  • Loading, transporting and delivering items to clients or businesses in a safe, timely manner.
  • Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct and the customer is satisfied.
  • Assisting with loading and unloading items from vehicles.
  • Accepting payments for delivered items/Collecting payments.
  • Providing excellent customer service, answering questions, and handling complaints from clients.
  • Adhering to delivery assigned routes and following time schedules.
  • Abiding by all transportation laws and maintaining a safe driving record.
  • Preparing reports and other documents relating to delivery.
  • Inform customers about new products and services.
  • Inspect and operate a delivery vehicle or motorbike.
  • Complete logs and reports
  • Perform any other duty as may be assigned

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