Deputy Head of Programming (REF:2019/094)

Department: Programs

Reports To: Head of Programming

Country/Location: Kenya – Nairobi

Band: 10

About CRS:

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

The Deputy Head of Program will contribute to providing strategic direction and management of the Country Program’s (CP’s) programming complementing the Head of Programming (HOP) efforts at ensuring the establishment and successful implementation of high-quality programs serving the poor and vulnerable. He/She will management and programming skills will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming. The DHOP will oversee a portfolio of projects in the following sectors; WASH, Agriculture and Livelihood, Emergency and additionally oversee the MEAL unit. This portfolio is subject to change depending on the country program portfolio.

Job Responsibilities:

· Complement the HOP in providing strategic direction for the design of CP strategic frameworks and plans, including resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.

· Lead where appropriate and contribute to high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities for particular projects to ensure integration of program interventions and efficiency in implementation.

· Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports.

· Contribute to creating and maintaining the proper conditions for learning. Help establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Promote accountability, learning and knowledge management as part of the implementation of the MEAL policy.

· Coordinate with CP operations staff to ensure appropriate project budgeting and efficient use and stewardship of project material sources.

· Coordinate the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools and approaches.

· Contribute where needed in the business development cycle to ensure quality proposals per agency and donor standards.

· Coordinate technical assistance and capacity strengthening for project teams and partners in project management standards and related MEAL, business development and operational activities. Help identify training opportunities, develop training curriculum and deliver training.

Typical Background, Experience & Requirements:

Education and Experience

· Master’s Degree in International Development, International Relations or relevant field.

· Minimum of 10 years work experience in a program management position with progressive responsibilities for an international NGO.

· At least 5 years Staff management experience and abilities that are conducive to a learning environment

· Good experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including USAID.

· Experience with successful business development activities capturing public and/or private donor funding.

· Excellent English writing skills.

· Experience engaging partners and strengthening partnerships. Experience working with Church partners a plus.

· Some experience and abilities in capacity strengthening – developing curricula and facilitating trainings.

· Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks.

Personal Skills

· Strong strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.

· Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.

· Team leadership abilities

· Presentation and facilitation skills

· Proactive, resourceful, solutions oriented and results-oriented

Required/Desired Foreign Language


Travel Required (include percentage of required travel, if applicable)

20% travel

Key Working Relationships:

Supervisory: WASH/Health PM, MEAL Manager, Other senior program officers/program managers to be determined

Internal: Country Representative, Head of Programs, Operations, MEAL unit, Business Development Manager, Program/Project Managers (PMs) and Officers, Regional technical staff, CRS KE Program Team

External: Implementing partners, faith and non-faith based local NGOs, local government representatives, donors, UN agencies

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

· Integrity

· Continuous Improvement & Innovation

· Builds Relationships

· Develops Talent

· Strategic Mindset

· Accountability & Stewardship

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

****Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.*

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