Food Services Category Supervisor at Vivo Energy

Principal Accountabilities:

  • Define and develop strategic category plans for food offers;
  • Monitor market/consumer and competitor behavior, propose and develop alternative responses with regard to food offers;
  • Identify, assess, negotiate with and finalize alliances with local and Group food partners inclusive of:-
    • Format design
    • Technical Support
    • Operations/Compliance
    • Innovation/Menu Development
    • Pricing, Marketing and Promotion
    • Contractual terms of engagement
  • Contract holder for food alliances/franchises and ensure adherence to terms and conditions of partner agreements;
  • Development of in house food concepts in Refresh and Core formats
  • Ensure partners’ adherence to all requirements across key functions namely: Operations, Product Development, Training, Logistics and Quality Assurance
  • Work with partners to develop, publish and implement both Training and Operations manuals for all new and existing food outlets
  • Proactively track Business performance – analyze P&L data and identify gaps by site, while anticipating corrective actions to continuously outpace growth targets;
  • Management and coordination of all/any food project related initiatives such as new outlet launch and refurbishments
  • For when company owned food offer is to be developed, source and approve suppliers and maintain strong links with the nominated and approved suppliers; conduct formal training needs, Create and implement product and menu items in line with expected profitability and operational rationalization
  • Ensure local compliance to Health, Safety, Security and Environment standards, especially regarding food handling procedures, shelf life specifications, storage, handling and care of product
  • Train, motivate and coach TMs and dealers – give assistance and support to the retailers to increase profitability, and improve their know-how and expertise in food services;
  • Optimize and qualitatively enhance portfolio of food partners to maximize value to consumers, retailers and Vivo Energy;

Key Challenges:

  • Speed of delivery is essential without compromising on standards, quality and sustainability of initiatives taken
  • Delivering on a very ambitious plan over the next 4 years
  • Ensuring that our food offer is competitive and attractive to our customers
  • Ensuring that we maintain high service standards and adherence to operational standards in all our outlets


Job Knowledge, Skills & Experiences:

  • Minimum of 5 years’ experience in Food Services is essential
  • People management and strong project management skills
  • Tertiary education in Food & Beverage Management/Purchasing/Retail/Marketing/Financial Management is desirable
  • Strong Knowledge and understanding of food operations and franchise management
  • Strong project management skills and track record in delivering results through others
  • Knowledge of market trends and competitor analysis.
  • Knowledge and understanding of partner negotiations and trading terms
  • Knowledge of financial planning

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