Front Office Job in Kenya

Job Title: Front Office Executive

Client: Multinational
Law Firm  

Industry Legal Services

Location: Nairobi

Salary: Very
Competitive.

Job description

 You will be a
Brand Ambassador of the firm, the face of the company and the first point of
contact to all that visit the firm. To excel in this role, it will take you to
always wear a smile, have a great demeanor and create excellent
 rapport with the all
visitors building customer loyalty and good will on behalf of the firm.

Our client is a
well-established multinational law firm seeking to hire a Front Office/Brand
Ambassador for their Nairobi Office.  

Responsibilities

  • Get adequately informed about facilities in the
    organization

  • You will be the first contact the client makes
    with the organization; therefore, expected to greet them warmly as they
    come in and also to escort them to the specific department of the
    organization where they want to visit.

  • You will see to it that clients and all visitors
    are given highly impressive service experience

  • Coordinate and supervise all activities of
    personnel working at the office cafeteria to ensure visitors are served
    the right quality meals, snacks, coffee and other drinks

  • You will see to it that the personnel are
    courteous, efficient, and fast in-service delivery.

  • You will also be saddled with the responsibility
    of determining the appropriate seating position for clients, depending on
    their number.

  • Ensure that the various waiting & meeting
    rooms as well as common areas are always kept clean and neat.

  • Liaise and coordinate on projects with the firm’s
    branches in various cities across Africa.

  • Efficiently operate the switch boards, video
    conferencing and other systems and databases

  • Plan and Coordinate events and functions including
    special events at the firm and end year parties.

Qualifications

The successful candidate
must be able to demonstrate the following soft-skills and competencies:

  • Bachelor’s Degree in relevant field (s)

  • Previous experience working in a well-established
    Law Firm will be an added advantage

  • Possess very strong interpersonal relationship and
    skills

  • Airline/Hospitality experience will be added
    advantage

  • Possess excellent writing, verbal, and public
    speaking skills

  • Perfect time management skills to ensure services
    to guests are not delayed

  • Possess good interpersonal skills

  • Possess vibrant attitude and amicable personality

  • Ability to adapt easily to the requirements and
    guidelines of the organization

  • Ability to learn fast on the job

  • Possess pleasant personality and enthusiastic
    attitude

  • Possess top-notch skill in customer service

  • Ability to work flawlessly and effortless under
    stress and pressure.

How to apply

Qualified &
Interested candidates should send their application along with detailed CV
indicating their daytime contact details to v
[email protected] by Monday 22nd February
2021
.

The subject of the email
should be
 Front Office Executive.

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