Head of Learning and Development at Tracom

Tracom Services Limited is a Kenyan microfinance software company. It aims to “assist companies and organizations by developing cost-effective customized applications which enable them to streamline their daily operations”. Tracom is comprised of four board members and over eighteen staff members as of 2013.

Tracom Services Ltd is seeking to recruit a Head of Learning & Development to work in its Nairobi office. Suitable candidates are encouraged to review the Job Description below and make their application for consideration to join a team of enthusiastic and innovative staff who are behind the company’s marked success.

Responsibilities

  • Identify and assess current and future training needs through job analysis, career development plans, annual performance appraisals in consultation with line managers
  • Create a curriculum to facilitate Learning & Development programs based on the organizational goals
  • Develop and manage the training budget
  • Draw an overall and individualized training and development plan that addresses training needs and expected results
  • Design and implement a variety of training methods appropriate to meet different training needs
  • Organize training logistics including: venue, equipment, meals and transport as needed
  • Develop and implement an effective induction program for new hires
  • Monitor and evaluate training program’s effectiveness, success and ROI periodically and provide related reports to the management
  • Work with the Procurement function to source trainers for the different training programs
  • Maintain training schedules and ensure they are executed effectively
  • Resolve any specific problems that may be encountered during training and adjust training programs as necessary
  • Evaluate effectiveness of a training program using appropriate tools and methods
  • Maintain a keen understanding of training trends, developments and best practices
  • Work with the marketing team for production of program marketing materials
  • Communicate all the training programs on a timely basis

Qualifications

  • Bachelor’s degree in Education, HR or related course
  • 5 years working experience in a similar position
  • People management skills
  • Attention to details
  • Organizational skills
  • Communication skills

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