Hotel Supervisor Job in Nairobi

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We are looking for a responsible Supervisor to oversee the workflow at our hotel. The role is a complex one. Other than the supervisory duties, He/ She will also be responsible for coaching, resolving issues and serving as a link between subordinates and upper management.

The ideal candidate will be a competent individual who will be able to guide and train employees. He/ She will be well-versed in processes under the role’s responsibility and will be results-driven and focused.

The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.


  • Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
  • Organize workflow and ensure that employees understand their duties or delegated tasks
  • Monitor employee productivity and provide constructive feedback and coaching
  • Receive complaints and resolve problems
  • Pass on information from upper management to employees and vice versa
  • Prepare and submit performance reports
  • Decide on reward and promotion based on performance
  • Train new employees
  • Ensure adherence to legal and company policies and procedures and undertake disciplinary


  • Proven experience as supervisor or relevant role
  • Ability to learn a variety of job descriptions
  • Excellent communication and interpersonal skills
  • Outstanding organizational and leadership skills
  • Good knowledge of MS Office
  • Degree/Diploma in hospitality training
  • Utalii training will be considered an added advantage

How to Apply

Kindly all applicants should specify at the subject Hotel Supervisor

Applicants to send their CVs to [email protected]

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