ICT Support Analyst Job, Latest IT Jobs,

Position: ICT Support Analyst

Location: Nairobi

Salary Scale: Kshs. 60,000 – Kshs. 75,000

This role reports to the ICT Manager

Job Description

Username Investment Limited is a leading Kenyan based real-estate development and Investment Company. At Username, we desire to provide the current and upcoming generations with a place they can call home. We are seeking to recruit self-driven, results oriented, passionate, friendly, and experienced personnel with exceptional project and people management skills to fill in the position of ICT Support Analyst.


  • Software Development and Support.
  • Web systems / Website Development and Support.
  • Translate documented business requirements into a technical solution design for implementation.
  • Network Support – LAN and WAN
  • Help desk support
  • System Administration
  • Desktop Software and Hardware support
  • Systems and application software support
  • Server and client operating systems support
  • Data and voice communication support
  • Networking and ICT security
  • Output and print management. 


  • Degree in Science/computer science/Engineering/Business related degree from reputable education institution.
  • 3+ technical background in software development inclusive of databases, applications, Infrastructure, cloud development , 1+ years experience in networkes and and ICT Support.
  • Proven track record in designing and implementing large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organizational experience
  • A “hands-on software developer” capable of sharing software development experience with the rest of the team, which in turn helps them better understand how softwares are developed end to end.
  • IT Networks qualification an added advantage.
  • Experience working on own initiative, with minimum supervision and within a team
  • Self-driven and Proactive.
  • Ability to drive initiatives without any formal authority in an ambiguous environment
  • Excellent analytical and problem solving skills 

How to apply

Send your CV/resume for consideration and shortlisting to [email protected] on or before Tuesday 23rd February 2021. Only shortlisted candidates shall be contacted.

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