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Online Aptitude Test – Changing Career Aptitude Tests

Taking an online aptitude test is something you need to consider if you want to change career. There are thousands of other people who are confused about what would be the ideal career choice for them. Don’t be ashamed if you are one of them. Remember, it’s not only you who are facing the same dilemma. Being unsure about your career is just a sign that you must consider taking a career assessment

Kenya Job: Customer Care. Euromax

Kenya Job: Customer Care. Euromax

Posted: Feb 18, 2017

Employment at Euromax as a Customer Care Agent

Company: Euromax (K) Ltd
Salary: Competitive
Start Date: March 2017

 

Customer Care Job Duties & Responsibilities

  • The person is responsible for handling retail customers (physical as well as telephone) to the branch
  • Responding to their enquiries on a timely manner, orienting them to the company products and providing information that helps them in making purchasing decisions.
  • The person is responsible for ensuring exceptional customer service while maximizing profitability for the company.

Principal Accountabilities

  • Understanding customer needs and recommending appropriate product solutions
    Cross selling other products
    Ensuring correct documentation is raised and payments are collected
    After sales follow ups with customers

The Person

  • Extroverted individual full of confidence and tactful in handling customer complaints.

Qualifications & Skills for the Customer Care Job

  • Bachelor’s degree in sales and marketing, hospitality or any business related degree
  • At least 2-3 years in a similar position in the automobile industry
  • Interest in automobile mechanics
  • Computer literacy in MS Office
  • Knowledge of any ERP would be a definite advantage

 

How to Apply

Only Qualified candidates should send their application to [email protected] by COB 22nd February 2017

 

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