Medical Relations And Visit Manager at L’Oréal

The world leader in beauty, L’Oréal is present in 140 countries on five continents. Our 35 international brands include Kiehl’s, Lancôme, Giorgio Armani Beauty, Yves Saint Laurent Beauté, Ralph Lauren, Clarisonic, Maybelline New York, Essie, Kérastase, Biotherm, Shu Uemura, Viktor&Rolf, Maison Martin Margiela, Urban Decay, Redken, Vichy, La Roche-Posay, Diesel, Garnier, L’Oréal Paris, and more. For more than a century, L’Oréal has devoted itself solely to one business: beauty. The group’s mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people.

Active Cosmetics at a glance

Define and implement medical visit strategy to increase brand prescription by healthcare professionals and sell-out. Manage and develop medical field representatives and organization

  • Define medical visit strategy in line with Division / brand strategy
  • Analyze prescription potential of targets and the competitive, medical and regulatory environment
  • Define targets, their coverage and visit frequency
  • Devise action plans, budgets, giveaways (promotional items and samples) and validate medical visit tools, for each target, in conjunction with marketing.
  • Pilot performance based on criteria of prescriptions and sales and analyze Return on Investment (ROI)
  • Organize, drive and coach the medical representatives
  • Define both network and sectorial field structure
  • Define individual qualitative and quantitative objectives
  • Implement and pilot the reward system for field teams
  • Guarantee the excellence and professionalization of medical detailing
  • Implement and guarantee the use of monitoring tools.
  • Ensure both initial and ongoing team training (environment, pathologies, products, communication techniques) and their assessment are carried out
  • Ensure synergies between functions, brands and distributors
  • Ensure training and respect of both internal and external ethical standards regarding relations with health professionals

Develop relations and programs with opinion leaders, learned societies and patient associations to establish the scientific and medical legitimacy and the values of the Division or the brands

  • Select / design the medical and scientific events (medical education targeting doctors and patients, congresses etc.) to increase the visibility and enhance the reputation of the unit
  • Develop programs (partnerships, sponsorships, services, etc.) with learned societies, patient associations and other professional players in the health sector
  • Identify and select relevant Key Opinion Leaders (KOLs) and Rising Opinion Leaders (ROLs) -scientists and health professionals-for the Division and/or the brands
  • Mobilize and motivate the chosen KOLs and ROLs in their consulting, training and representative activities (congresses, digital, media etc.)
  • Measure the impact of the action taken and ensure the follow-up
  • Communicate on the action taken
  • Ensure the monitoring of activity relating to professional and medical relations
  • Ensure the respect of internal and external ethical standards regarding relations with health professionals

Define and implement medical visit strategy to increase brand prescription by healthcare professionals and sell-out. Manage and develop medical field representatives and organization

  • Define medical visit strategy in line with Division / brand strategy
  • Analyze prescription potential of targets and the competitive, medical and regulatory environment
  • Define targets, their coverage and visit frequency
  • Devise action plans, budgets, giveaways (promotional items and samples) and validate medical visit tools, for each target, in conjunction with marketing.
  • Pilot performance based on criteria of prescriptions and sales and analyze Return on Investment (ROI)
  • Organize, drive and coach the medical representatives
  • Define both network and sectorial field structure
  • Define individual qualitative and quantitative objectives
  • Implement and pilot the reward system for field teams
  • Guarantee the excellence and professionalization of medical detailing
  • Implement and guarantee the use of monitoring tools.
  • Ensure both initial and ongoing team training (environment, pathologies, products, communication techniques) and their assessment are carried out
  • Ensure synergies between functions, brands and distributors
  • Ensure training and respect of both internal and external ethical standards regarding relations with health professionals

Develop relations and programs with opinion leaders, learned societies and patient associations to establish the scientific and medical legitimacy and the values of the Division or the brands

  • Select / design the medical and scientific events (medical education targeting doctors and patients, congresses etc.) to increase the visibility and enhance the reputation of the unit
  • Develop programs (partnerships, sponsorships, services, etc.) with learned societies, patient associations and other professional players in the health sector
  • Identify and select relevant Key Opinion Leaders (KOLs) and Rising Opinion Leaders (ROLs) -scientists and health professionals-for the Division and/or the brands
  • Mobilize and motivate the chosen KOLs and ROLs in their consulting, training and representative activities (congresses, digital, media etc.)
  • Measure the impact of the action taken and ensure the follow-up
  • Communicate on the action taken
  • Ensure the monitoring of activity relating to professional and medical relations
  • Ensure the respect of internal and external ethical standards regarding relations with health professionals

Qualifications

Education and Experience:

  • Major in Clinical Medicine, Pharmacy, Biology or Nursery, Bachelor’s Degree or Above
  • Relevant experience: 5 years in medical project management and medical communication or medical affairs, preferably with specific experience in dermatology related fields, and 3 of which are in a management position.
  • Precious experience in planning, coordination and implementation of major medical projects

Skills, Knowledge And Abilities

  • Good experiences with cosmetics or cosmeceuticals, familiar with domestic market operation
  • Strong communication and good interpersonal skill, with strong responsibility and team-spirits
  • Good experiences with cosmetics or cosmeceuticals, familiar with domestic market operation
  • Strong communication and good interpersonal skill, with strong responsibility and team-spirits

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