Office Administrator at Ezone Communications

POSITION: Office Administrator

DEPT: HR & Admin

INDUSTRY: Technology

REPORTING TO: HR & Admin Manager



You are responsible for organising efficiently and processing correctly the flow of incoming and outgoing documents (paper and electronic): letters, faxes, claims, payment letters, etc.  Some of your tasks include:

  • Dispatching mail daily to our other offices
  • Managing the different intake points through which we claims arrive
  • Triaging the flow between members and providers, urgent and non-urgent keeping the contracts turnaround time in mind.
  • Administrative preparation of claims and communication
  • File management and management of the electronic archive of your department
  • Ordering supplies weekly and keeping statistics on supply usage
  • You also provide administrative support to colleagues in your department: sending faxes, copying documents, etc.


  • You speak and write fluent English, knowledge of French is a plus
  • Organizational skills: you can assess different tasks and proceed according to priorities; you are able to plan ahead in order to ensure daily workflows are respected, you are able to work in close cooperation with your (administrative) colleagues
  • You can rapidly and accurately handle a large quantity of paper and electronic documents
  • You can keep a clear overview of the work to be done, even in busy times.
  • You are orderly.
  • You can deal with (confidential) information with the utmost discretion.
  • You are a person of high integrity.
  • You can perform accurate data entry.

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