Office Administrator Job in Nairobi, Kenya

Job Title: Office Administrator – IT Business Solutions


Industry: IT

Location: Nairobi

Salary: 60k – 70k

Our client is a leading integrated
business solutions provider dealing with various systems including Queue
Management, Visitor Management, Time & Attendance and Electronic Security
Systems.

They seek to hire a passionate,
efficient Office Administrator who will manage their front desk daily and offer
additional support in helpdesk management and preparation of tenders.


Responsibilities

·        
Respond to aftersales inquiries from
the clients and channel the issues to the right team members and ensure the
earliest resolution of the reported issues by working in tandem with the
technical team

·        
Prepare new employee files and orient
the new employees

·        
Ensure knowledge of staff movements
in and out of organization

·        
Maintain records of warranty period
for various clients

·        
Reconcile all projects that the
company handles.

·        
Prepare a timetable for and schedule
preventive maintenance services for various clients

·        
Provide general administrative and
clerical support.

·        
Prepare tender and pre-qualification
documents on behalf of the company

·        
Receive and sort mail and deliveries

·        
Schedule appointments and help desk
management.

·        
Tracking of client queries and follow
up of tickets raised.

·        
Answer telephone, screen and direct
calls to the right people


·        
Prepare quotation for after
sales-related services

·        
Organize conference and meeting room
bookings

·        
Monitor and maintain office equipment
and stationary supply for the office

Qualifications

·        
Bachelor’s Degree in Business-related
field.

·        
Proven work experience as a
Receptionist, Front Office Representative or similar role

·        
Minimum of 3-4 years of experience in
similar position.

·        
Proficiency in Microsoft Office Suite
(Excel, Word and Power point are a must).

·        
Hands-on experience with office equipment
(e.g. Scanners and printers)

·        
Experience in helpdesk management and
preparation of tenders is a must.

·        
Professional attitude and appearance

·        
Solid written and verbal
communication skills

·        
Ability to be resourceful and
proactive when issues arise

·        
Excellent organizational skills

·        
Multitasking and time-management
skills, with the ability to prioritize tasks

·        
Customer service attitude

How to Apply

If you are up to the challenge,
possess the necessary qualification and experience; please send your CV only
quoting the job title on the email subject, quoting the job title in the email
subject (Office Administrator – IT Business Solutions) to
[email protected] before Monday 22nd June 2020.

Kindly indicate the current/last
salary on your CV.

N.B: We do not charge any fee for
receiving your CV or for interviewing.

Only applicants meeting the strict
criteria outlined above will be contacted.
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