Office Assistant Job in Kenya

Position: Office Assistant

Employer: Kenya Mortgage
Refinance Company

Job Description

The position has the
mandate to provide administrative support in the smooth of the Company
and office operations by receiving and distributing communications and
maintaining high
standards of hygiene and facilitate staff achieve their mandate


I. Operational Roles and

  •  Delivery and dispatch of all correspondences
    from the office and ensuring that all bills are paid on time;

  •   Assisting the HR Officer in the
    running of the office by providing support in the
    managing of office space, maintaining service contracts and managing

  •   Supporting the HR Officer in implementing
    office administrative procedures and
    policies at KMRC;

  •   Managing the switchboard services and
    maintaining the private automatic branch
    exchange (PABX) system;

  • Receiving and transferring incoming calls promptly

  • Making outgoing calls for internal colleagues as
    requested (includes official
    international calls)

  • Writing down and dispatching phone messages on
    behalf of colleagues

  • Maintaining a log of all relevant telephone
    numbers, country codes and emergency

  • Ensuring the PABX system is in good working

  • Managing visitors to KMRC

  • Receiving & vetting all the company’s visitors,

  • Maintaining the visitor’s book

  • issuing visitors badges.

  • Managing incoming mail and parcels by maintaining
    a mail log and by distributing/filing all incoming mail.

  • Receiving all incoming letters/parcels and
    directing them to the relevant office for

  • Maintaining an accurate log of all incoming

  • Filing correspondence, memoranda, reports and
    other materials alphabetically,
    numerically or by other prescribed method.

  • Managing incoming mail and parcels by maintaining
    a mail log and by distributing/filing all incoming mail

  • Maintaining the tidiness and neatness of the front
    office and maintaining a safe andclean reception area

Key Result Areas:

The jobholder’s
accountability areas are as follows;

  • Continuous process improvement of services through
    efficient working

  • Efficient execution of work processes as assigned

  • Submission of accurate, timely and relevant
    reporting relevant to the day to day operations
    of the office

  • Effective communication and maintenance work of


  • Must have Certificate in Secretarial Studies,
    Office Management and Administration / or
    any other related field from a recognized institution

  • Must have at least one (1) years proven work
    experience in a fast-paced environment

  • Should be computer literate and familiar with MS
    Office packages

  • Must have good communication skills

  • Should have good interpersonal skills

  • Must have good organizational skills

  • Must have the ability to work under pressure

  • Should have good team building skills

  • Must have good problem solving skills.

How to apply

Click here to apply

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