Operations Officer at World Health Organization

To optimize the implementation of WHO’s global health mandate for Poliomyelitis Eradication through establishment of monitoring of effective and responsive management, administration and supportive policies, systems and services. The objective is to promote a collaborative working environment, ensures prompt financial, programme implementation and monitoring and efficient distribution of resources in support of WHO’s leadership role in international health.

Description Of Duties

The incumbent will perform some or all of the duties below relevant to the PEI programme in SOM:

  • Plan, recommend and implement systems, norms and procedures, in compliance with existing policies, for the administration of human, financial and material resources, as well as for the monitoring, control and evaluation of such processes.
  • Ensure financial transactions are in compliance with the financial rules and regulations and that the imprest accounts are reconciled and submitted to the Regional Office in a timely manner. Formulate general and specific budgetary estimates for projects; plan, organize and monitor the application, control and accounting of approved budgetary allocations by programmes.
  • Provide managerial and administrative support in the implementation of all WHO collaborative programme through initiation of relevant proposals for all planned activities as per plans of action and periodic monitoring of their implementation.
  • Provide a range of human resources services, including forecasting future needs, coordinating/facilitating recruitment, training and staff orientation and implementation of performance management in collaboration with the relevant RO/HRO.
  • Lead procurement of services required for management of country office or for support of technical programs, participating in local contract committees and ensuring best value for money in procurement practices as per the delegated authority. Ensures appropriate asset management, provide relevant reports to the management.
  • In case Field Security Officer position is not established in the duty station, coordinate with the United Nations Department of Safety and Security (UNDSS) and EMRO Regional Field Security Officer to ensure the Minimum Operating Security Standards (MOSS) compliance, timely report on security related incidents, disseminate security and travel advisory information and arrange security briefings and training of staff.
  • Supervise Information Technology support services provided either by Information technology technicians or by IT service firm(s) under contract with WHO. Oversee the monitoring and assessment of end user support, management of the local office infrastructure, and provision of access to global applications in coordination with RDO/DAF/ITT EMRO and following regional and global Information Technology and Information Technology standards, procedures and guidelines.
  • Provide guidance and supervise Country Office administration team ensuring that activities are carried out in a highly professional and timely manner; optimizes the performance of the subordinate staff through motivation, continuous learning, workload management and workflow improvements, Cultivates strong, proactive, long-term partnership between the Country Office administration team and other teams within the Country Office as well as with Department of Administration and Finance in the Regional Office.

Required Qualifications

Essential: First university degree in public or business administration, finance or accounting, human resources management or other relevant field.
Desirable: An advanced university degree (Masters level or above) in Business Administration, Management, Human Resources or related field.


Essential: At least five years of relevant experience with minimum of two years at the international level, including supervision of staff.
Desirable: Previous experience in administrative or programme areas in WHO or another UN agency would be an asset, preferably in a developing country. Experience working with Result Based Management approach.


  • Ability to work closely in harmony with government and international officials at all levels.
  • Ability to work under pressure.
  • Demonstrated ability to act independently and exercise sound judgment.
  • Ability to work harmoniously as a leader as well as member of a team.
  • Thorough knowledge of administrative and management principles and practices (including, but not limited to the areas of Human Resources, Finance, Budget, Logistics, Procurement and Security).
  • Good general knowledge of enterprise resource planning systems.
  • Skills in programme formulation, design and research development an asset

WHO Competencies

Respecting and promoting individual and cultural differences
Knowing and managing yourself
Ensuring the effective use of resources
Creating an empowering and motivating environment
Use of Language Skills
Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of Arabic.

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 60,962 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2205 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

Additional Information


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • For information on WHO’s operations please visit: http://www.who.int.
  • WHO is committed to workforce diversity.
  • WHO’s workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

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