Product Manager Job Arifu – Career Point Kenya

Product Manager Jobs, IT Jobs 2020, Arifu Jobs

Position: Product Manager

About Arifu:

Our product is a smart chatbot making it possible for anyone to access the information and opportunities they need from the organizations they trust over any mobile phone. With Arifu, people seeking to learn can freely chat with Arifu using interactive SMS or smartphone chat apps to master new skills, discover a world of free educational content, and earn rewards from our partners whether or not they have internet or airtime. The Arifu chatbot delivers personalized content designed in-house in close collaboration with our partners such as financial service providers, mobile operators, agribusinesses and NGOs. Our partners use Arifu to engage, train, and capture data on mass market and hard-to-reach people across their value chains, especially low-income customers and informal retailers and suppliers. Currently serving over 1,000,000 learners in Africa together with clients such as Mastercard, Safaricom, KCB, and the UN, Arifu has demonstrated results increasing people’s income and access to impactful products and services while creating shared value for partners.

Job description

Arifu is looking to hire a Product Manager to drive the success of our multi-country learning platform and enhance Arifu’s value proposition to our clients and end-users. Arifu reached over one million users in 2019 with a rapidly growing active user base. The Product Manager is responsible for the product planning and execution throughout the product life cycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.

The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals. Delivering excellence at Arifu depends on efficient cross-team collaboration working with learning experts, computer scientists, corporate partnership development teams, as well as social scientists. As such, the Product Manager needs to absolutely love taking on new challenges, bring a problem-solving focus, and be willing to have fun under pressure while being uncompromising on quality delivery. Lastly, they should be driven by an entrepreneurial spirit, be able to write and communicate technical ideas to different audiences, and love learning from the variety of skill-sets and experiences at Arifu and Arifu’s partners.

Most importantly, if you feel you have many of these attributes, but not all, no worries! We do not expect you to be superhuman. The most invaluable trait you can bring to Arifu is your ability to identify areas for growth, bring a deep willingness to learn, and let us invest in you. This is a full-time position based at Arifu’s headquarters in Nairobi reporting to the CTO.


The Product Manager will be responsible for:

  • Defining the product strategy and roadmap; Be an expert with respect to the competition
  • Delivering MRDs and PRDs with prioritized features and corresponding justification
  • Working with external third parties to assess partnerships and licensing opportunities
  • Running beta and pilot programs with early-stage products and samples
  • Acting as a leader within the company; Build an ambitious but achievable product roadmap for the Arifu platform;
  • Structuring technical implementation plans with built-in quality assurance processes;
  • Running daily scrums and bi-weekly sprint cycles with the engineering team and tracking progress towards all tasks;
  • Working with our UX researchers to design focus groups, interviews, and AB tests with users and clients that will continuously inform and validate the product-market fit of features;
  • Translating insights from qualitative and quantitative research into specific feature improvements;
  • Managing and tracking feature requests from research, product, operations, and business development teams in an organized way that can be prioritized for development;
  • Maintaining strong project management capabilities with planning, communicating, documenting, and tracking milestones and results;
  • Sharing what you’ll be learning with the broader community through blogs and participation in industry


A desire to impact lives, the ability to make a long term commitment to your team and the product, and exceptional problem solving abilities are all essential prerequisites on the Arifu team. For this role, we’re also looking for someone with the following:

  • 5+ years of professional experience with product management, ideally in the tech sector;
  • Master’s degree preferred but not required. A technical bachelor’s degree is a
  • Excellent written and verbal communication skills; teamwork skills
  • Working knowledge of software systems architecture and development. Technical programming skills not essential;
  • Proven ability to influence cross-functional teams without formal authority
  • Gantt charts and tracking sheets are your best friends;
  • Qualitative research skills and familiarity with HCD;
  • Quantitative research skills and ability to work with R or STATA will be advantageous but not essential;
  • Fluency in English required and fluency in Swahili preferred;
  • Innate curiosity, measured skepticism, and a desire to find answers to the difficult “Why’s”;
  • Ability to enjoy (and survive) the chaos of a high-growth
  • Demonstrated success defining and launching excellent products; Examples and at least one sample of an effective document delivered in the past

How to apply

Send your CV and cover letter (Word document, maximum one page cover letter and two pages CV) to [email protected] with “Product Manager” in the subject. Your CV should be named in the following format: “FirstName LastName Product Manager”, for example, “Jane Anyone Product Manager”. Tell us what excites you about this role. If we see a good fit, we’ll get back to you to set up a first conversation.

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