Deal of the day

Receptionist Job in Kenya (25K)

Title: Receptionist – Serviced
Apartments

Industry: Hospitality

Location: Mombasa – Nyali

Salary: 25k Gross

Our client is one of the
leading Serviced Apartments in Mombasa – Nyali. They seek to hire an efficient
Receptionist tasked with registering guests, managing reservations, and
providing information about rooms, rates, and amenities. 

Key Responsibilities

  • Assist
    in bookings and reservations

  • Perform
    all check-in and check-out tasks

  • Register
    guests by collecting necessary information (like contact details and exact
    dates of their stay)

  • Welcome
    guests upon their arrival and assign rooms

  • Provide
    information about our apartments, available rooms, rates and amenities

  • Respond
    to clients’ complaints in a timely and professional manner

  • Liaise
    with our housekeeping staff to ensure all rooms are clean, tidy and fully
    furnished to accommodate guests’ needs

  • Confirm
    group reservations and arrange personalized services for VIP customers

  • Upsell
    additional facilities and services, when appropriate

  • Maintain
    updated records of bookings and payments

  • Operate
    the switchboard

  • Attend
    to all routes of room bookings, such as online, phone, and in person.

  • Maintain
    orderliness and cleanliness at the front area

  • Assist
    guests’ in storing valuables in secure deposit box

  • Liaise
    with other departments of the Apartments

  • Handle customers’ payments through M-Pesa, credit
    cards and other modes of payment which may be communicated from time to
    time.

 

How to Apply

If you are up to the challenge, possess the necessary qualification
and experience; please send your CV only quoting the job title on the email
subject (Receptionist – Serviced Apartments) to
 [email protected] before Tuesday 17th August 2021.

N.B: We do
not charge any fee for receiving your CV or for interviewing.

Only candidates short-listed for interview will be
contacted.

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