Deal of the day

Receptionist Job in Kenya (25K)

Title: Receptionist – Serviced

Industry: Hospitality

Location: Mombasa – Nyali

Salary: 25k Gross

Our client is one of the
leading Serviced Apartments in Mombasa – Nyali. They seek to hire an efficient
Receptionist tasked with registering guests, managing reservations, and
providing information about rooms, rates, and amenities. 

Key Responsibilities

  • Assist
    in bookings and reservations

  • Perform
    all check-in and check-out tasks

  • Register
    guests by collecting necessary information (like contact details and exact
    dates of their stay)

  • Welcome
    guests upon their arrival and assign rooms

  • Provide
    information about our apartments, available rooms, rates and amenities

  • Respond
    to clients’ complaints in a timely and professional manner

  • Liaise
    with our housekeeping staff to ensure all rooms are clean, tidy and fully
    furnished to accommodate guests’ needs

  • Confirm
    group reservations and arrange personalized services for VIP customers

  • Upsell
    additional facilities and services, when appropriate

  • Maintain
    updated records of bookings and payments

  • Operate
    the switchboard

  • Attend
    to all routes of room bookings, such as online, phone, and in person.

  • Maintain
    orderliness and cleanliness at the front area

  • Assist
    guests’ in storing valuables in secure deposit box

  • Liaise
    with other departments of the Apartments

  • Handle customers’ payments through M-Pesa, credit
    cards and other modes of payment which may be communicated from time to


How to Apply

If you are up to the challenge, possess the necessary qualification
and experience; please send your CV only quoting the job title on the email
subject (Receptionist – Serviced Apartments) to
 [email protected] before Tuesday 17th August 2021.

N.B: We do
not charge any fee for receiving your CV or for interviewing.

Only candidates short-listed for interview will be

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