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Relationship Officers Jobs in Kenya

Kenya Orient Insurance Limited


Job Title: Relationship
Officers
 –Nairobi & Nyeri
Division / Department:Underwriting & Business Development
Immediate Supervisor: Regional Manager

Overall Responsibility: The position is responsible for the development of new
business through recruitment of new accounts and growth of the dormant accounts
assigned to them. The relationship officer is the key driver of delivering new
business and ensuring growth of new accounts through service and retention.

Key Tasks, Duties and
Responsibilities
·        
Acquiring and developing new key
accounts
·        
Reactivating and growing dormant
accounts
KOIL Brand & Products Penetration
·        
Leading in development of business
partners profit story
·        
Ensure clients are constantly updated
on claims process and progress.
·        
Ensure top notch customer experience
is provided to assigned business partners
·        
Ensuring training and increased
uptake of all automation initiatives by business partners
·        
Ensuring compliance with the
Company’s credit policy
·        
Support in collecting revenue from
key accounts
·        
Proactively drive quality of business
and ensure achievement of set business mix target

·        
Responsible for obtaining and
providing the correct marketing intelligence to inform product
development/customization and pricing
·        
Any other duties that may be assigned
from time to time.
·        
A bachelor’s degree/Diploma in
business related course (Insurance Option, Marketing, Business Administration,
and Finance) or equivalent from a recognized university.
·        
COP OR CII (ongoing) or local
equivalent (IIK) (ongoing).
·        
2 (two) years’ experience within
insurance industry or related fields
·        
Relationship building for influence
·        
Customer service orientation
·        
Industry knowledge
·        
Selling–Prospecting& pipe
management
·        
Effective communication
·        
Grit – Go getter
·        
Understanding route to market
·        
Key account management
·        
Strong persuasion

We are an equal opportunity employer

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