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Senior Medical Assistant, Health Insurance (2 Positions)

United Nations High Commissioner for Refugees (UNHCR)

UNOPS FLASH Vacancy Announcement

Internal/External Vacancy Notice No.: LICA/KEN/NBI/19/002

Title of Post

Senior Medical Assistant, Health Insurance (2 Positions)

Category /Grade

LICA-5

Duration

Initially up to 31 December 2019

Reporting Date

1 March 2019

Type of Contract

Local ICA

Date of Issue

11 February 2019

Location

Branch Office Nairobi

Closing Date

18 February 2019

Organizational Context (role of the position within the team, describing its leadership role, it’s external/internal work relationships or contacts, the contextual environment in which it operates and the scope of supervision received, and where applicable, exercise by the incumbent)

UNHCR has been supporting healthcare to Urban refugees implemented by NCCK and utilizing existing Public and Faith Based facilities. The burden of health financing has been heavy on the operation which limited volume and scope of services. However, with strengthening of NHIF in Kenya in 2014, UNHCR started enrolling refugees through NCCK and by end 2018, the enrolled population had reached 8771 Families. With requirement to do more cash based interventions, UNHCR want to implement this project directly but also have the capacity to enhance access and optimize utilization. It is for this purpose that the 2 posts of Senior Medical Assistant are needed.

Accountability (key results that will be achieved)

  • Ensure enrollment of PoC to NHIF

  • Ensure timely processing and payment of premium

  • Enhance and monitor utilization of services – This includes pre-authorization of exceptional conditions

Responsibility (processes and functions undertaken to achieve results)

Under the supervision of the Senior Public Health Officer, and the overall supervision of the Assistant Representative, Programme, the incumbent will carry out the following duties;

Urban Refugees

  • Mobilise and facilitate that refugees enrol with National Health Insurance Fund under the sponsorship of UNHCR.

  • Monitor the performance of the system for the current refugee clients in the Urban programme.

  • Support the operation in Kakuma in the sensitisation and enrolment of camp based refugees in the NHIF.

  • Support any enrolled client to access services and/or secure pre-authorization from NHIF as required.

  • Ensure timely reception of pro-forma invoice from NHIF and processing through programme and finance sections.

  • Closely monitor and provide monthly reports on access and utilization of health insurance cover.

  • Work closely with Livelihood section to enhance linkage between livelihood intervention and health insurance with the aim of enrolled refugees pay their own premium if self-reliant.

Authority (decisions made in executing responsibilities and to achieve results)

Essential Minimum Qualifications and Experience

  • Diploma in Nursing, Clinical Medicine, Health Records, HMIS or equivalent.

  • 5 years experience in the medical or health insurance field. At least three years with refugee programmes or Community based health services. Previous work experience with Humanitarian and/or development agency is desirable.

  • Fluency in English and Kiswahili.

(In offices where the working language is not English, excellent knowledge of working language of duty station and working knowledge of English.)

Desirable Qualifications & Competencies

  • Good Communication and computer skills, planning and organization competencies.

  • Understanding of the concept of social integration of refugees and host community.

  • Working knowledge of health insurance schemes.

  • Experience in community outreach

  • Drafting skills

Competencies:-

Values

  • Integrity

  • Professionalism

  • Respect For Diversity

Core Competencies

  • Accountability

  • Team Work & Collaboration

  • Communication

  • Commitment to Continuous Learning

  • Client & Results Orientation

  • Organizational Awareness

Cross – Functional Competencies

  • Analytical Thinking

  • Innovation & Creativity

  • Technological Awareness

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