Shared Service Centre Coordinator

Location: Nairobi, Kenya

Overall Mission:

The role is to provide management, coordination and oversight of the running of each Shared Service Centre function and to assure an excellent customer centric, quality and accountable shared services to CBM. The role holder is expected to demonstrate a high level of excellence and results.

Main tasks

Management of all payment transactions to implementing partners

  • Check and transact requests of funds from partners
  • Ensure confirmation of funds receipt from partner/ Reconciliation of funds with partner
  • Monitor errors, investigation and clarification of miss-transfers
  • Contact point for bank-payment inquiries for Regional Hub Office/Country Office/Partner

Programmatic Administration Services

· Ensure quality of data entry and data control of administrative project data

· Management and development of SSC Team

· Monitoring of process compliance

· Monitoring and reporting on quality of Regional Hub Office, Country Office and partner payment documents

· Management of the core processes in financial implementation

· Collaboration with all stakeholders regarding financial implementation of the actual budget

Accounting Services

  • 1st Level Support for Global Accounting System (GAS), Year-End-Closings and Consolidation of reports and accounts.
  • Operations/ of Global Accounting System for Regional Office and at least defined (small) Country Offices
  • Quality checks and process monitoring
  • Back-Up for Country Offices in terms of accounting


Education, Knowledge & Professional Experience:

· Degree in Commerce, Business Administration or other equivalent degree and

· A professional accounting qualification such as CPA

· Minimum of 5 years of experience in accounting or business administration or professional audit in a functional responsibility or in a similar position within an INGO

· Experience in Accounting & Financial Management in an NGO setting

· Experience in Shared Service Centre in international NGO’s or comparable organizations (advantageous)

· Ability to develop and maintain accounting systems which handle large amounts of information

· Ability to analyse and interpret financial and narrative reports

· Proven team leadership experience

· Ability to prioritize work, and meet deadlines

· Effective communication skills

· Ability to work in international teams with people of different cultural backgrounds

How to apply

Application Procedures:

Candidates with the required profile and proven experiences, who meet these qualifications, are invited to submit via e-mail, a letter of motivation, stating why he/she wishes to work for CBM, CV, three professional references and salary expectations to [email protected]

Application deadline: 16th July 2020

The future job holder will adhere to CBM’s values and commits to CBM’s Code of Conduct and Safeguarding Policy.

CBM encourages persons with disabilities who meet the qualifications to apply for this position. For further information about CBM’s inclusion policy, please visit our Resources & Publications section at

Only short-listed candidates will be contacted.

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