Special Projects Manager at Telkom Kenya

Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers.

Reporting to :        Managing Director Enterprise

Band:                       4.2

Department:           Enterprise Division 

Role Purpose

To oversee the planning, implementation, and tracking of a specific projects which have a beginning, an end and specified deliverables.  To also manage special projects for the marketing department, which generally cut across the company.

Working For Us, We Expect You To:

  • Execute and control internal projects within budget
  • Contribute to the cost saving initiatives of the company
  • Ensure projects contribute to customer satisfaction, retention and activation.
  • Define the scope of the project in collaboration with relevant stakeholders
  • Create a detailed work plan which identifies and sequences the activities and resources required to successfully complete the project
  • Execute the project according to the project plan and according to the company policies and procedures
  • Monitor, manage and report on progress of the project
  • Resolve and escalate problems and obstacles
  • Evaluate the outcomes of the project as established during the planning phase and determine the lessons learned
  • Prepare the relevant reporting with detail feedback for all levels of the business i.e. board, exco, opscom, operational,
  • Manage internal and external project staff according to the established policies and procedures of the organization as well as the required project deliverables
  • Provide information concerning own training needs and support training interventions
  • Ensure a thorough understanding of the Telkom products and services, policies and procedures
  • Take responsibility for self-development through self-study, identification of learning opportunities

Academic background & Professional Knowledge

  • Bachelor’s degree in business administration, management, IT or any related field.
  • At least 2 – 4 years Project management industry experience.
  • Demonstrated experience in managing project budgets
  • Ability to prepare, present and share insights to guide decision-making.
  • Demonstrated experience in influencing critical project decisions and stakeholders
  • Proven aptitude to manage many competing projects and priorities.
  • Able to move fluidly between collaborative and independent work styles.
  • Adept at making assessments quickly and identifying the best course of action

Here Are The Skills We Are Looking For:

  • Project management
  • Resourcefulness and attention to detail
  • Ability to work under pressure
  • Efficient and results oriented
  • Self-motivated person able to work under minimum supervision
  • Excellent leadership and organizational skills
  • Risk Management
  • Critical Thinking
  • Razor-sharp problem-solving skills
  • Cost Control
  • Quality Management

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