TERMS OF REFERENCE (TOR) FOR ECHO KNOWLEDGE ATTITUDE AND PRACTICE SURVEY (DADAAB REFUGEE CAMPS)

Survey Summary

Project name:

Enhanced sustainable Water, Sanitation and Hygiene (WASH) services in Dadaab

Donor

European Commission Directorate General Humanitarian Aid and Civil Protection (ECHO)

Project Duration:

1st April 2019 to 31st March 2021

Survey Type:

Knowledge Attitude and Practice Survey

Survey Purpose:

To assess the refugee community’s knowledge, attitude and practice on water supply, sanitation and hygiene practices and establish gaps in WASH operations with a view of supporting improvement of facilities and services.

Primary Methodology:

Household survey

Survey anticipated start and end dates

11th March -15th March, 2021

Final Survey Report submission date:

25th March, 2021

1. Project Background

CARE International is a humanitarian and developmental Non-Governmental Organization committed to enhancing social justice and alleviating poverty. CARE International in Kenya (CIK) has been working with poor and vulnerable populations in more than 70 countries around the world since 1968. CARE International in Kenya’s mission is to reduce poverty at the household level and provide relief in emergencies alongside giving back dignity and security. CIK has been carrying out projects through the Refugee Assistance Program (RAP) in Dadaab refugee complex since 1992 under the mandate of UNHCR and is currently working in all the existing three camps Hagadera, Ifo, Dagahaley.

With funding from ECHO, CIK has been implementing a Water, Sanitation and Hygiene project in Dagahaley, Ifo and Hagadera refugee camps. The overall objective of the project is self-reliance in the provision of essential Water, Sanitation and Hygiene (WASH) services for Persons of Concern in Dadaab refugee camps. CARE is planning to engage a consultant towards the end of the project to assess the changes realized through the WASH interventions. The findings of this KAP survey will inform and serve as a basis for improving future interventions.

Objective of the project

The principal objective of the project is to attain self-reliance in the provision of essential Water, Sanitation and Hygiene (WASH) services for Persons of Concern in Dadaab. Specifically, this is done by empowering the Persons of Concern (PoCs) towards discharging responsibilities that enhances sustainable access to WASH services by individual households and the larger community.

Objective of the Consultancy

The survey is expected to employ cross sectional, scientific and statistical approaches to examine knowledge, attitudes and practices of the beneficiaries, gaps in the WASH activities in Dagahaley, Ifo and Hagadera camps and to provide information that would improve future programming. The KAP survey activity will be conducted from 11th March, 2021 and the final report submitted by 25th March, 2021. Specifically, the consultant is expected:

  1. To understand and evaluate the water, sanitation and hygiene situations in Dagahaley, Ifo and Hagadera camps.

  2. To determine existing knowledge on WASH issues such as: access to water, sanitation, hand washing, latrine hygiene and use, water borne and hygiene related diseases, gender roles and relations regarding WASH, community participation in WASH management, social inclusion, and distinct issues of disability/vulnerability/gender.

  3. To determine the impact and identify the gaps in water supply/quality, solid waste management, sanitation facilities, vector control and hygiene promotion communication and mobilization strategies implemented by CARE.

  4. To determine the efficiency and effectiveness of cash transfer interventions in providing WASH services.

  5. To determine if humanitarian assistance by CARE is delivered in a safe, accessible, accountable and participatory manner.

2. Specific Terms of Reference

· Develop an Inception Report detailing the process and methodologies among other things to be employed to achieve the objective of this consultancy. It should include the field interview schedules, important time schedules for this exercise and should be presented to the CIK program team for review and further input.

· Undertake a desk review of the relevant project documents that include the project proposal, implementation plans, project progress reports, CARE International Evaluation Policy guidelines and any other relevant documents.

· Design, develop, critique (with the program team) and refine data collection tools according to the indicators of the project intervention logic to measure results.

· Conduct a comprehensive KAP survey [using both quantitative and qualitative data collection methods] to gain insights on the intended results.

· Carry out data collection, entry, cleaning, and analyses (using appropriate programs, such as SPSS for quantitative data and any appropriate technique for qualitative data) and present the draft report to the CARE program team for first review before producing a second draft.

· Draft and submit a final report, presenting and analyzing all relevant findings and reflecting remarks and comments of the CARE program team.

3. Key Deliverables

· The consultant is expected to produce three (3) bound hard copies of a consolidated quality report in English language, which documents the extent to which the objectives have been met as outlined under the objectives of the consultancy in section 2 above; good practices, weaknesses and lessons learnt.

· Soft copy of the KAP Survey report on e-mail and on two (2) flash disks.

· The consultant will also be required to submit to CARE all study materials including:

v Soft copies of all raw data sets both quantitative and qualitative

v All filled quantitative data collection tools and qualitative data recording materials. (Interview outlines, questionnaire administered, Focused Group Discussions conducted, Key informant interviews, Observatory checklist used, work schedules etc.)

v Any other non-consumable documents/items that will be used in the course of the planned consultancy.

4. Requirements for the consultancy

· A degree in Social Sciences or BSc. degree in Public Health or Water Engineering from a recognized university with experience of at least 8 years in a similar discipline.

· Master degree in Public Health or WASH discipline is an added advantage.

· Demonstrable three years continuous experience in conducting KAP surveys.

· Strong background in statistics and data analysis of qualitative and quantitative methodology and use of mobile data collection tools.

· Good communication and inter-personal skills.

· Previous work experience with NGOs in WASH interventions, especially in a humanitarian context.

· Excellent report writing in English and presentation skills.

5. Contractual Responsibilities

5.1. *The consultant

The consultant in consultation with CIK and other stakeholders will be responsible for the following;

· Prepare and deliver the consultancy services as per this ToR through effective, adequate and participatory methodologies.

· Review of the project documentation and other relevant documents.

· Facilitate the training of the survey enumerators.

· Obtain maximum input from major stakeholders, such as the project participants and project staff including CARE partners where relevant.

· Design and refine the data collection tools.

· Design data input screens; supervise data collection/entry, data cleaning and data quality. The consultant will be expected to do data analysis, which will be done at the consultant offices within the stipulated period.

· Conduct two debriefing sessions, one prior to the field mission and one after the survey. Both debriefing sessions will be conducted in CARE’s Dadaab Main Office.

· Prior to finalization, 2 draft reports will be submitted for review to the satisfaction of the project staff and senior management team – the draft will be discussed with the consultant for clarifications upon which the remarks shall be reflected by the consultant in the final report.

5.2. Coordination & reporting

The consultant will be under the direct supervision of the Deputy Director- WASH Programs, based in DMO (Dadaab Main Office) for the duration of the contract. In the field, the consultant will work closely with the WASH Coordinator and Officers, the Program Quality and Learning Unit team and other key project staff who will be identified for the purpose of this task. The consultant will maintain an official communication with the Deputy Director- WASH Programs, WASH co-coordinator and the Program Quality & Learning Unit Office.

5.3. *CARE International in Kenya

CIK will provide the following:**

· All required training materials and facilities/equipment.

· All necessary project documents.

· CARE will hire and pay the KAP survey enumerators as per the HR enumeration policy.

· The agreed consultancy fee will be provided upon submission of the report to CARE according to the organisation’s policies on such services.

6. Transportation and Subsistence

· CARE will help facilitate transport by road/air from Nairobi to Dadaab and back.

· CARE will provide transport from its Dadaab main office to the camps and back during the field work in Dadaab.

· The consultant will pay CARE for their accommodation and meals while at Dadaab which is Kes.1500/= for accommodation per person per night in the CARE compound and Kes. 800/= for meals per person per day at the CARE staff welfare mess.

· The consultant shall be responsible for their own insurance and medical cover, including that of accompanying colleagues, while travelling, and during their stay in Dadaab.

· The consultant team will have to adhere to CARE’s code of ethics, PSEA and Child Protection during their engagement.

· Internet facilities will be provided. If the consultant team makes use of provided internet services, adherence to CARE’s code of conduct for appropriate use of internet is expected. However, it is advised that the consultant maintain a backup internet service provision as the organization largely relies on WI-FI and may experience interruptions.

· The consultant will not be permitted to publish or disseminate the data or contents of the report as they will remain the property of CARE.

7. Duration of consultancy

The consultancy period shall begin on 11th March to 25th March 2021

The application for the consultancy should be accompanied with the following attachments:

a) A comprehensive Inception Report/proposal, including sufficient details on the planned methodology and data collection methods used for the KAP Survey and an activity timetable.

b) A detailed financial proposal, including daily cost per major activity (the quote should be prepared in Kenya Shillings)

c) A detailed work plan.

d) Written commitment by the consultant affirming availability to conduct the entire assignment.

(No substitution of interviewed consultant will be allowed once selected). The lead consultant will be expected to oversee the exercise in person.

e) Any other relevant materials relating to the consultancy.

How to apply

1. Application Procedure

Applicants should submit a soft copy of Expression of Interest by 25th February 2021 at 5:00pm to Abraham Serem at email: [email protected]

The subject line should read “ECHO KNOWLEDGE ATTITUDE AND PRACTICE SURVEY (DADAAB REFUGEE CAMPS)

Please note that emails and attachments should not exceed the 10mbs in one mail. If above 10mbs please send different emails and name them accordingly.

Please note that applications that are incomplete and/or received past the deadline will not be considered. Only shortlisted, qualified candidates will be contacted.

CARE International in Kenya reserves the right to accept or reject any proposal and is not bound to give reasons for rejection.

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